{"id":2474,"date":"2025-08-05T13:34:42","date_gmt":"2025-08-05T13:34:42","guid":{"rendered":"https:\/\/pacifickite.com\/?page_id=2474"},"modified":"2025-08-26T08:20:00","modified_gmt":"2025-08-26T08:20:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/pacifickite.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Need help? We answer everything!<\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

From what age can you start practicing?<\/h4><\/div>

Lessons are available from 9 years old and a minimum of 30 kg<\/strong>.<\/p><\/div><\/div>

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How do I book a lesson?<\/h4><\/div>

Just send us your availability by message<\/strong>.
The instructor will confirm the appointment the evening before<\/strong>, after the final weather update.<\/p><\/div><\/div>

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Is the service refundable?<\/h4><\/div>

Services are non-refundable<\/strong> and valid for 1 year<\/strong>, but they can be resold to another person<\/strong>.<\/p><\/div><\/div>

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When and how should I make the payment?<\/h4><\/div>

Payment is made at the end of the lesson<\/strong>, by:
Cash<\/strong> (\u26a0\ufe0f payments in US dollars<\/strong> are not accepted)
Cheque<\/strong>
Bank transfer<\/strong>
Online payment through our website<\/strong><\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

How does payment for the packs work?<\/h4><\/div>

Packs must be paid in a single instalment<\/strong>, at the end of the first session<\/strong>.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

What equipment should I bring?<\/h4><\/div>

Make sure to come with:
A short<\/strong>
A rashguard\/lycra top<\/strong>
Sunglasses with a safety strap<\/strong>
Sunscreen<\/strong>
In June, July and August<\/strong>, bring a shorty wetsuit or a neoprene top<\/strong>: the water can be cool despite the sun.<\/p><\/div><\/div>

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How do I find the spot or meeting point?<\/h4><\/div>

Once the weather conditions are confirmed<\/strong>, we will send you a precise GPS point<\/strong> to reach the spot or meeting point<\/strong>.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

What happens if the weather is not good?<\/h4><\/div>

If the conditions do not ensure safety and enjoyment<\/strong>, the lesson is postponed<\/strong> to another mutually agreed date. It is neither billed nor lost<\/strong>.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

How long does a session last?<\/h4><\/div>

A session lasts about 2 to 2.5 hours<\/strong> (including briefing, navigation, and debriefing), but this may vary depending on the weather conditions<\/strong>.<\/p><\/div><\/div><\/div>\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Need help? 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